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Cloud

The sovereign cloud manufactory: Premium cloud solutions, precisely tailored to your requirements — down to the gigabyte, without egress costs, without US dependencies.

GDPR
compliant
99.9%
Availability
100%
Green Energy

Your Advantages at a Glance

Rigid instance sizes waste your budget. Egress costs eat into your margins. At INGATE, you book exactly the resources you need — granularly in 1 GB/1 core increments, based on open source (RedHat KVM/Ceph), with a personal point of contact. Operated in ISO 27001 certified data centers.

Granular billing in 1 GB/1 core increments
No egress costs — unlike hyperscalers
No vendor lock-in (open source: KVM/Ceph)
No US Cloud Act — owner-managed German GmbH
Personal point of contact instead of anonymous service desk
Operated in ISO 27001 certified data centers

INGATE Premium Support

Personal, competent, and available around the clock.

24/7 Emergency Hotline

Free emergency hotline around the clock — reach a technician immediately in case of emergency.

Dedicated Contact Person

A dedicated contact person who knows your infrastructure and provides individual support.

Email & Phone Support

Friendly and competent support with fast response times.

Remote Hands

Qualified technicians on-site — for hands-on work on your hardware.

Hardware Replacement

Defective components are replaced promptly — even at night and on weekends.

SLA & Response Times

Individual Service Level Agreements with guaranteed response and recovery times.

Technical Highlights

State-of-the-art infrastructure in our data centers for your business-critical applications.

Redundant Power Supply

Dual-path A/B power supply down to the rack. Dedicated transformers, UPS, and backup generators.

High-Efficiency Cooling

PUE < 1.20 through free cooling and cold aisle containment. Optimized for high-density up to 20 kW per rack.

Fire Protection

VESDA early detection and damage-free gas extinguishing system.

High-Speed Backbone

Redundant high-performance backbone with multiple 100Gbit/s links. Direct peering at DE-CIX and MuCon-X for lowest latencies.

Physical Security

Security level SK4. Biometric access control and comprehensive video surveillance.

Sustainability

Carbon-neutral operations with 100% green energy. Certified green electricity and waste heat recovery.

Certified Data Centers

Our primary data center EMC Home of Data in Munich holds the following certifications. All additional data centers are at least ISO 27001 certified and powered by 100% renewable energy. Select locations additionally hold SOC 1, SOC 2, and PCI-DSS certifications.

ISO 27001
Information Security
ISO 9001
Quality Management
ISO 50001
Energy Management
DIN EN 50600
DC Availability
CSR 26001
Corporate Responsibility
TÜV Süd
100% Green Energy

Frequently Asked Questions

Answers to the most important questions about Cloud.

What is cloud computing?
Cloud computing refers to the on-demand provision of IT resources such as compute power, storage and networking via the internet or a private connection. At INGATE, you receive these resources from German data centers — GDPR-compliant and without US dependencies.
What is the difference between public and private cloud?
In a public cloud, multiple customers share the underlying hardware infrastructure, while resources are strictly separated virtually. In a private cloud, you receive dedicated hardware exclusively for your organization. INGATE offers both options as well as hybrid cloud solutions that combine the best of both worlds.
What does "no egress costs" mean?
Egress costs are fees that hyperscalers like AWS, Azure or Google Cloud charge for outbound data traffic. At INGATE, these costs do not apply — regardless of how much data you transfer. This ensures predictable costs and avoids unpleasant surprises on your invoice.
How does billing work?
INGATE offers both hourly and monthly billing models. You configure your resources granularly in 1 GB and 1 core increments and only pay for what you actually use. This way you avoid the rigid instance sizes and oversized packages of the hyperscalers.
Can I migrate existing infrastructure to INGATE?
Yes, we support you in migrating your existing workloads. Thanks to our open-source foundation (KVM/Ceph), there is no vendor lock-in, and common VM formats can be imported. Our team accompanies you personally through the entire migration process.
What is Direct Connect?
Direct Connect is a direct, private network connection between your colocation hardware in the INGATE data center and the INGATE Cloud. This allows you to seamlessly extend your own hardware with cloud resources — with low latency and without routing through the public internet.
How is data sovereignty and GDPR compliance ensured?
All data remains exclusively in German data centers. INGATE is an owner-managed German GmbH without US involvement, so the US Cloud Act does not apply. Our data centers are ISO 27001 certified and meet all GDPR requirements.
What SLA guarantees does INGATE offer?
We guarantee a base availability of 99.5% with the Basic SLA. Through the Bronze, Silver, Gold and Platinum tiers, you can increase the availability guarantee up to 99.99% — including reduced response times down to 60 minutes and 24x7 emergency support with a personal Technical Account Manager.

Technology Partners & Memberships

Dell PartnerDirect
Equinix
EMC Home of Data
Juniper Networks
LiveConfig
Microsoft Cloud Solution Provider
Microsoft SPLA Partner
RIPE NCC Member