Managed Security
Security according to ISMS standards — firewall, VPN, IDS/IPS and DDoS protection, personally managed and documented.
Firewall & VPN
Security Plus
Compliance
Your Advantages at a Glance
IT security requires continuous attention. Our Managed Security Service includes firewall management, VPN configuration, IDS/IPS and DDoS protection. All changes are personally coordinated and fully documented — according to ISMS standards.
More Services
Managed Firewall
Firewall rule changes are personally coordinated and promptly implemented. No tickets, no waiting — direct communication with your security engineer.
IDS/IPS & DDoS Protection
Intrusion Detection and Prevention identify and block known attack patterns. DDoS mitigation filters volumetric attacks before they reach your infrastructure.
VPN & Site-to-Site Connectivity
Secure connection of your locations via IPSec or SSL VPN. Integration with existing network infrastructure and remote access for your employees.
Secure Site-to-Site Connectivity
With our VPN solutions, you connect your locations securely and encrypted. All data traffic is routed through secured tunnels — regardless of where your employees are located.
INGATE Premium Support
Personal, competent, and available around the clock.
24/7 Emergency Hotline
Free emergency hotline around the clock — reach a technician immediately in case of emergency.
Dedicated Contact Person
A dedicated contact person who knows your infrastructure and provides individual support.
Email & Phone Support
Friendly and competent support with fast response times.
Remote Hands
Qualified technicians on-site — for hands-on work on your hardware.
Hardware Replacement
Defective components are replaced promptly — even at night and on weekends.
SLA & Response Times
Individual Service Level Agreements with guaranteed response and recovery times.
Technical Highlights
State-of-the-art infrastructure in our data centers for your business-critical applications.
Redundant Power Supply
Dual-path A/B power supply down to the rack. Dedicated transformers, UPS, and backup generators.
High-Efficiency Cooling
PUE < 1.20 through free cooling and cold aisle containment. Optimized for high-density up to 20 kW per rack.
Fire Protection
VESDA early detection and damage-free gas extinguishing system.
High-Speed Backbone
Redundant high-performance backbone with multiple 100Gbit/s links. Direct peering at DE-CIX and MuCon-X for lowest latencies.
Physical Security
Security level SK4. Biometric access control and comprehensive video surveillance.
Sustainability
Carbon-neutral operations with 100% green energy. Certified green electricity and waste heat recovery.
Certified Data Centers
Our primary data center EMC Home of Data in Munich holds the following certifications. All additional data centers are at least ISO 27001 certified and powered by 100% renewable energy. Select locations additionally hold SOC 1, SOC 2, and PCI-DSS certifications.
Frequently Asked Questions
Answers to the most important questions about Managed Security.
How are firewall changes implemented?
Is Managed Security suitable for compliance requirements?
Can I specify my own security policies?
Technology Partners & Memberships
