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Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:

INGATE GmbH
Bergiusstr. 13
86199 Augsburg
Phone: +49 821 99 83 546
Email: info@ingate.de

2. Hosting

This website is hosted on servers operated by INGATE GmbH in Germany. When you visit this website, the server automatically collects information in so-called server log files. This information includes, for example, the web browser used, the operating system, the referrer URL, the IP address, and the time of the server request. Data is processed exclusively in German data centers.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection regulations and this privacy policy.

Information About the Responsible Party

The responsible party for data processing on this website is:

INGATE GmbH
Managing Director: Florian Alexander Lihl
Bergiusstr. 13
86199 Augsburg

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

Data Retention

Unless a more specific retention period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.

4. Data Collection on This Website

Server Log Files

The hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing device
  • Time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 Abs. 1 lit. f DSGVO (GDPR).

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact information you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent. The processing of this data is based on Art. 6 Abs. 1 lit. b DSGVO (GDPR).

The data submitted via the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies, unless statutory retention obligations exist.

Spam protection: Our contact form uses technical spam protection measures (honeypot fields and time checks) that function entirely without external services, without cookies, and without collecting additional personal data. No data is transmitted to third parties.

5. Your Rights

You have the right at any time to:

  • Obtain information about your personal data stored by us (Art. 15 DSGVO / GDPR)
  • Request correction of inaccurate data (Art. 16 DSGVO / GDPR)
  • Request deletion of your data stored by us (Art. 17 DSGVO / GDPR)
  • Request restriction of data processing (Art. 18 DSGVO / GDPR)
  • Request data portability (Art. 20 DSGVO / GDPR)
  • Object to data processing (Art. 21 DSGVO / GDPR)

If you believe that the processing of your data violates data protection law or that your data protection rights have been otherwise infringed, you may lodge a complaint with the supervisory authority. In Bavaria, this is the Bavarian State Office for Data Protection Supervision (BayLDA).

6. Cookies and Consent

This website uses technically necessary cookies that are required for the operation of the website (legal basis: Art. 6 Abs. 1 lit. f DSGVO / GDPR). In addition, we only use the following services with your explicit consent (legal basis: Art. 6 Abs. 1 lit. a DSGVO / GDPR, § 25 Abs. 1 TDDDG):

  • Google Analytics 4 (Google Ireland Ltd.) — Website usage analysis, anonymized IP addresses, retention period up to 2 years
  • Zendesk Chat (Zendesk, Inc., USA — EU Standard Contractual Clauses) — Live chat support, retention period: session + up to 1 year

You may revoke your consent at any time with effect for the future. To do so, use the overview below or the "Cookie Settings" link in the website footer.